UPDATED 12/5/17 OMG! NEVER, NEVER, NEVER SEND ANY IMPORTANT PAPERS OR A DISC OR any F’ING INFORMATION TO AN ATTORNEY OR ANYONE ELSE WITHOUT KEEPING A COPY!
Attention YOU, YOU, and YOU! With any communication about a serious problem, put it in writing!! Communication with the prison, with lawyers, with CPS or Social Workers, with Police, etc. … take a minute to get the name and email address of the warden or any other person with whom you need to communicate, then send an email and keep a copy!
The most common mistake here is people calling some prison employee to ask about a problem their loved one is having. They don’t get the name of the person they talked to, or they don’t save it, and that makes it all the more awkward – difficult – to follow-up. Whether you are calling because your inmate friend/loved one is sick and being neglected, or he/she was falsely given a write-up by some mean-spirited fool C O, … or whatever the reason, make note of who you spoke with and what they said they would do!! Name, date, details of conversation. You can’t hold your breath for someone to actually solve the problem without a lawsuit down their throat [I KNOW that prisons usually are a state agency – D O C- run amok!! They seldom “do the right thing” because they have done as they like for decades, with impunity! 🙁 ], but they might. And if they don’t and the situation worsens severely so you may have to sue … you have some information you will need.
This is important for many reasons, not the least of which is that when you have to “go over someone’s head” [usually some fool prison official!] and you go to the top*, they will ask you if you contacted someone else or filed a complaint or grievance. You will have a record of what you sent so you can reply with something like “Yes, see it here, and they have done nothing!”
*For example, I have an excellent relationship with the head of Delaware D O C, Commissioner Coupe, and if I have to contact him for somebody he answers my emails immediately and he will look into solving the problem. But he wants to know whether we have contacted others, etc.
I repeat this Practical Tip which I have to tell so many people!
Do NOT just call your case worker, C O, PO, the Warden, your lawyer, the police, social worker, or any other government official!
Put ALL communications with such people in writing (and DATE it) and keep a copy – email or letter. Save any response your get, even if it says they are solving the problem, because they may NOT solve the problem. D O C officials lie all the time!
READ this related article: Go to The Top!
1. At least they know there is a record of the problem/situation/complaint, so they might actually DO something. and 2. It preserves exactly “who said what to whom”, in case you need to follow-up with more serious action, like filing to force a prison to provide medical care, or otherwise having to sue the sorry SOBs!
PUT IT IN WRITING AND KEEP A COPY, AND DATE IT!
ANY questions, call 302-423-4067.
Sounds like common sense, but so many people just call and do not do this!
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